Resources & information
Consumer Information
Consumer Access to Health Care Records and Complaint Information
Frisco Psychology Group
Dr. Tara ThompsonLicensed Psychologist #38377
In accordance with House Bill 4224 and Texas Health and Safety Code Section 181.105, Frisco Psychology Group provides the following information to assist clients and members of the public with:
- Requesting access to health care records
- Contacting the state licensing authority
- Filing a consumer complaint
Records requests
How to Request Your Health Care Records
Current and former clients may request copies of their counseling and mental health records maintained by Frisco Psychology Group. Requests may be submitted using one of the following methods:
5300 Town & Country Blvd #240 Frisco, TX 75034
In person
By appointment only
Office phone
773-879-8272What to include
To help prevent delays, please include the following information with your request:
- Client full legal name and date of birth
- Current phone number and or email address
- Description of records requested including specific dates if applicable
- Preferred method of delivery such as secure electronic delivery, mail, or in person pickup
- Client signature and date
If records are requested on behalf of another individual, documentation verifying legal authority is required. Examples include guardianship documentation or medical power of attorney. Identity verification may be required to protect client privacy and confidentiality in accordance with applicable state and federal laws.
Additional resources
Licensing Authority Information
Frisco Psychology Group is regulated by the Texas Behavioral Health Executive Council, the licensing authority for Licensed Professional Counselors in the State of Texas.
Texas Behavioral Health Executive CouncilWhen submitting an inquiry, select Licensed Professional Counselor as the license type.
Filing a Consumer Complaint
Clients or members of the public who wish to file a consumer complaint may do so through the Texas Office of the Attorney General Consumer Protection Division.
Texas Office of the Attorney General Consumer Protection DivisionWhen submitting a complaint, include relevant dates, names, and any supporting documentation if available.
Questions Regarding House Bill 4224
For questions related to House Bill 4224 or consumer access requirements under Texas law, Texas Health and Human Services may be contacted at:
[email protected]